Privacy Policy
At Cybersectrainings, we collect personal and financial information resulting from your interactions with us. This may include:
- Name
- Contact number
- Email address
- Location
- Work information
Some information, such as IP addresses and browser/device details, may be automatically collected. We collect information only as necessary to maintain the operation of our services and do not acquire any information to personally identify you.
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
- To facilitate account creation and logon process.:If you choose to link your account with us to a third-party account like Google or Facebook, we use the information provided by those third parties to facilitate the account creation and logon process as part of our service agreement.
- sending you marketing and promotional communications.We may send you marketing and promotional communications based on your preferences. You have the option to opt-out of these communications at any time.
- sending administrative information to you. Your personal information may be used to send you updates about our products, services, and any changes to our terms, conditions, and policies.
- Fulfilling and Managing OrdersWe utilize your information to fulfil and manage orders, payments, returns, and exchanges made through our services.
- Deliver targeted advertising to you. Your information may be used to tailor content and advertising based on your interests and location, helping us measure its effectiveness.
- Request Feedback.We value your input and may use your information to request feedback on our services, contacting you to gather insights about your user experience.
- To manage user accountsYour information helps us manage user accounts effectively, ensuring they remain functional and secure.
- To deliver services to the user. We use your information to provide you with the services you've requested from us.
- To respond to user inquiries/offer support to users. Your information enables us to address any inquiries or issues you may have with our services promptly and effectively.
- For other Business Purposes. We may use your information for various business purposes, such as data analysis, identifying usage trends, assessing the effectiveness of our promotional efforts, and enhancing our services, products, and overall user experience. Rest assured, we prioritize your privacy and may store this information in an aggregated and anonymized format, ensuring it cannot be traced back to individual end-users without your consent.
- As our domicile country is India, any dispute or claim arising from this website shall be governed by Indian laws.
- Users above 18 years old are eligible to register and use the website for transactions. Minors under 18 are prohibited from doing so.
- Details shared on our website for payments are submitted securely to our payment provider.
- Online payments are accepted through specific modes only and in certain currencies.
Online payments are accepted through MasterCard/Visa credit/Debit cards/UPI/Wallets in USD, GBP, EUR, AED and AED currencies only.
At Cybersectrainings, refunds are issued through the original mode of payment after reviewing the terms and conditions associated with the chosen service/product. Here’s how our refund policy works:
- If a client is enrolled in a training program that has been withdrawn by Cybersectrainings, they are entitled to a 100% refund or can opt for services of equal value in exchange.
- In case a client is unable to attend the training due to personal reasons and notifies us at least 15 working days prior to the batch schedule, a 100% refund will be processed.
- In case, client requests cancellation within 15 days of training start date, an Administrative charge of AED 5000 + 18% GST will be deducted from the deposit.
- Refunds will be made through the original mode of payment only, after reviewing the terms and conditions applied to the chosen service/ product.
- If a client requests cancellation within 15 days of the training start date, an administrative charge of AED 5000 + 18% GST will be deducted from the deposit.
- Clients must fill out interim and final feedback forms to avail of post-training services.
- Feedback or escalation must be shared before 30% of the class is over to qualify for a redo batch.
- Individuals unsatisfied with training can retake it within 3 months of the first batch end date.
- If an individual fails the exam on the first attempt, a free redo is available within 3 months of the exam result date.
- 80% attendance is mandatory for qualifying for revision or redo sessions.
- One reschedules is allowed for medical emergencies or unavoidable situations. Further reschedules are charged at 100% of actual fees.
